Features

Mnova CRM Features

Powerful Tools to Simplify Your Sales Workflow

Mnova CRM equips your team with smart tools to manage leads, automate workflows, communicate seamlessly, and gain actionable insights — all from a single platform.

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Lead Management

Capture and organize potential customer information from multiple sources such as website inquiries, referrals, and marketing campaigns in one centralized system. Track lead status, interactions, and progress to ensure no opportunity is missed.

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Deal Tracking

Manage every sales opportunity from qualification to closure with complete visibility into your pipeline. Associate deals with products or services, monitor stages, and forecast potential revenue effectively.

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Dashboard & Analytics

Access real-time insights into your sales performance through intuitive dashboards. Monitor total leads, ongoing deals, deal value, and average closing time to stay informed and make smarter decisions.

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Activities & Follow-ups

Stay on top of every interaction with built-in activity management. Schedule calls, meetings, and tasks while maintaining a complete communication history to keep deals moving forward.

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Contact & Organization Management

Maintain a structured database of customers and companies with all essential details in one place. Store contact information, company profiles, and manage multiple contacts within a deal.

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Quotations & Proposals

Create accurate cost estimates and professional proposals directly within the CRM. Share pricing, terms, and service details quickly to help prospects make faster decisions and close deals confidently.

More Mnova Capabilities

Extra Features to Boost Productivity

Discover additional tools designed to enhance efficiency, streamline operations, and give your team greater control across every stage of the workflow.

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Customizable Views

Personalize dashboards to show what matters most. Apply filters, sorting, and column preferences to create a workspace tailored to your workflow.

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Direct Communication

Connect with prospects instantly. Send and receive emails or WhatsApp messages directly from lead or deal pages without switching tools.

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Smart Assignment Rules

Automatically assign leads and deals to the right team members based on predefined rules, ensuring faster response and balanced workload.

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SLA Monitoring

Define response and resolution timelines for deals. Receive instant alerts whenever an SLA is at risk or breached.

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Team Collaboration

Keep everyone aligned with internal comments, mentions, and shared activity updates so your team always stays in sync.

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Tracking & Call Logs

Access complete interaction history with call logs, notes, and recordings to track every customer conversation with clarity.

Icon FAQs

Everything You Need to
Know About Mnova CRM

  • What is Mnova CRM and who is it for?
    Mnova CRM is a simple and affordable customer relationship management platform designed for sales teams, startups, and growing businesses to manage leads, track deals, and improve customer engagement.
  • How quickly can I get started?
    You can set up your workspace in minutes. Simply create your account, add your team members, and start capturing leads and managing deals right away.
  • Does Mnova CRM support integrations?
    Yes. Mnova CRM integrates with telephony solutions, WhatsApp, and SMS services, allowing you to manage all customer communication directly from the platform.
  • Can I customize the CRM for my workflow?
    Absolutely. Mnova CRM is flexible and built on a customizable framework, so you can tailor fields, workflows, and views to match your business process.
  • Do you provide support and onboarding?
    Yes. Our team provides onboarding assistance, documentation, and ongoing support to ensure you get the most value from Mnova CRM.
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Still have questions?

Our team is here to help you understand how Mnova CRM can fit your business needs. Reach out and we’ll guide you.

Contact Us
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